服務條款與退款政策 
Terms of Service & Refund Policy

一、關於我們
歡迎使用「療愈人生 Healing Life」（以下簡稱「本網站」）。本網站由 Healing Life Limited 營運，致力於提供療癒相關商品、數位內容與服務。當你瀏覽或使用本網站，即表示你同意遵守以下服務條款。
二、產品與服務說明
本網站提供之商品與服務可能包含：

• 實體商品（如療癒相關產品）

• 數位商品（如音樂、音檔、下載內容）

• 線上服務或體驗

所有商品與內容僅作為一般放鬆、生活品質提升與個人使用之用途，不構成任何醫療、心理或專業建議。
三、訂單與付款

• 所有訂單需完成付款後方視為成立。

• 本網站保留拒絕或取消任何訂單的權利。

• 商品價格與庫存可能隨時調整，恕不另行通知。

四、退款與退貨政策（Google Merchant 重點）
I.  實體商品

• 如商品有損壞、缺失或與訂單不符，請於收到商品後 7 日內 聯絡我們。

• 商品須保持全新、未使用並保留原包裝。

• 經確認符合條件後，退款將以原付款方式退回。

以下情況恕不接受退款或退貨：

• 已使用或人為損壞之商品

• 因個人喜好或誤購所產生的退貨

II.  數位商品

• 所有數位商品於下載或使用後，恕不退款。

• 如因技術問題導致無法正常使用，請聯絡客服協助。

III.  服務類產品

• 已完成或已開始提供之服務，恕不退款。

• 如因特殊情況無法提供服務，將視情況安排延期或退款。

五、智慧財產權
本網站所有內容均屬 Healing Life Limited 或其授權方所有，未經授權不得使用。
六、責任限制
本網站商品與內容僅供一般使用，本公司不對任何直接或間接損失承擔責任。
七、條款修改
本網站保留隨時修改本條款與政策的權利，更新後將公布於本頁。
八、聯絡我們
如有任何疑問，請透過網站「聯絡我們」頁面與我們聯繫。
最後更新日期：2026 年 1 月

Terms of Service & Refund Policy
(English Version)
1. About Us
Welcome to Healing Life (the "Website"), operated by Healing Life Limited. We provide healing-related products, digital content, and services. By accessing or using this Website, you agree to be bound by the following Terms of Service.
2. Products & Services
The Website may offer:

• Physical products

• Digital products (such as music, audio files, downloadable content)

• Online services or experiences

All products and content are intended for general wellness and personal use only and do not constitute medical, psychological, or professional advice.
3. Orders & Payments
All orders are confirmed only after full payment is received. We reserve the right to refuse or cancel any order. Prices and availability are subject to change without notice.
4. Refund & Return Policy
4.1 Physical Products
We accept returns for physical products that are damaged, defective, or incorrect within 7 days of receipt. Items must be unused and in original packaging. Approved refunds will be issued via the original payment method.
The following are non-refundable:

• Used or damaged items due to customer handling

• Change-of-mind or incorrect purchases

4.2 Digital Products
All digital products are non-refundable once downloaded or accessed. If technical issues occur, please contact customer support.
4.3 Services
Services that have commenced or been completed are non-refundable. If services cannot be delivered due to exceptional circumstances, rescheduling or refunds may be arranged at our discretion.
5. Intellectual Property
All content on this Website is the property of Healing Life Limited or its licensors and may not be used without permission.
6. Limitation of Liability
All products and content are provided for general use only. Healing Life Limited shall not be liable for any direct or indirect damages arising from the use of the Website or its products.
7. Changes to Terms
We reserve the right to update these Terms and Policies at any time. Changes will be posted on this page.
8. Contact Us
For questions regarding these Terms or our policies, please contact us via the "Contact Us" page.
Last Updated: January 2026